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    Frequently Asked Questions

    1.    What is the difference between the Volumizer Collection and the Supreme Collection?
    The Volumizer Collection is a one piece 12inch weft with 5 clips. It is not easy to find anywhere else, and is one of our most popular set. The weight of the hair is 120g. This collection is perfect if you have fine hair, and great for adding volume and length to your hair in the matter of just a couple minutes.

    2.    What is the difference between 120g, 160g, 220g in?
     The only difference is the weight in each set. Our Supreme Collection consist of 10 wefts, available in 120grams, 160grams and 220grams. They are all 100% Premium Remy Human Hair.

    The 120g  suits fine hair for light volume and extra length. A Total of 10 Pieces: (1)1x8" (4 clips per piece), (1)1x7" (4 clips per piece) (2)2x6" (3 clips per piece), (2)2x4" (2 clips per piece), (4) 4x1.2" (1 clip per piece).

    Our most popular set is the 160g for medium volume. It is suitable for fine, and medium to thick hair.
    A Total of 10 Pieces: (1)1x8" (4 clips per piece), (1)1x7" (4 clips per piece) (2)2x6" (3 clips per piece), (2)2x4" (2 clips per piece), (4) 4x1.2" (1 clip per piece).

    Our 220g is for maximum volume. With this set, you can have the extra volume where ever you want it.
    Works well with thicker hair types. Total of 10 Pieces: (1)1x8" (4 clips per piece), (1)1x7" (4 clips per piece) (2)2x6" (3 clips per piece), (2)2x4" (2 clips per piece), (4) 4x1.2" (1 clip per piece).

    3.     What are clip in hair extensions?
    Clip In hair extensions are the best choose for adding instant volume and length to your hair. It is easy to apply and easy to remove, and best of all you can do it on your own. Our clip-in extensions are luxurious and natural, the wefts come in different sizes and a number of metal snap clips are sewn on to them for easy snap open. To apply the extensions, all you have to do is separate your hair where ever you want the extra length and volume, hold your hair up with a pin or tie it up, snap open the clips on the weft of the extension, attache the clips comb near the roots  of your hair and press down to lock it in. Remember to always brush your hair down before applying the clips.  In the matter of minutes, you have transformed your look.


    4.     What is Remy Hair?
    Remy hair is the best hair available in the market. The cuticles are kept intact and are aligned in the same direction. This keeps the hair from shedding, tangling, and look more natural.

    5.     Can I color my Royal Posh hair extensions?
    Yes, you can color your Royal Posh hair extensions. Our hair is 100% natural human hair. We recommend getting them colored by a professional and experienced hair colorist with experience in working with hair extensions. It is best to color your hair extensions at a darker shade instead of a lighter shade because lighter shades may require bleaching. Bleaching is very harsh to human hair, it can strip away its natural shine and softness. Therefore, we do not recommend bleaching. Use semi-permanent coloring instead.


    6.     Can I wash my Royal Posh hair extensions?
    Yes, you can wash the hair extensions. Be sure to brush the hair from bottom to top first. Use chemical free shampoo and conditioner and always pat to dry or air dry. 


    7.     How often should I wash my hair extensions?
    How often you wash your hair extensions depends on how often you wear them. We suggest washing them after 10 to 20 wears. Because your hair extensions are natural human hair that is not attached to your scalp it cannot restore natural oils, therefore the oils in the hair can be stripped by washing too often. If you are using hair sprays or any other hair products often, it can cause build up. If a build up of products on your hair extensions are present and the hair starts to become unmanageable to style, wash and condition the hair immediately.

    8.     How long does Royal Posh hair extensions last?
    The life of your hair extensions will depend on how well you take care of the hair. Your Royal Posh hair extension is pure 100% Remy Human Hair, take care of it has if it is your own. With proper care, our hair can last up to 4 months to a year or more.
    Here are a few tips that will help with the longevity of your Royal Posh hair extensions.

    • When combing or brushing the hair, always start from the bottom to the the top
    • Do not over brush
    • Always use a heat protectant spray before applying hot curling and straightening irons
    • Condition the hair after shampoo
    • Use a Alcohol Free leave in condition
    • Stay free from chemicals
    • Apply heat protectant when using flat irons and curling irons
    • Air dry the hair extensions after wash. Do not us a hair dryer

    9.     I have the wrong hair color and the hair package has not been opened. Can I return or exchange it?
    Yes you can. We are more than happy to accept your return or exchange. Please visit our return and exchange policy.

    10.     Why are my Royal Posh hair extensions non-returnable when opened?
    For the safety of our customers, we cannot accept an open package that has been tampered with, has a broken seal and been worn.

    11.     Is there an exchange or refund policy?
    Yes